Administrator

We’re looking for a switched‑on and detail‑focused Administrator to support a busy team working on a major nationwide infrastructure upgrade. This is a 6‑month temporary role, based in Albany, with a warm and welcoming team environment.

If you’re organised, confident with data, and enjoy a mix of customer communication and backend admin, this could be a great fit.

About the Role

In this role, you’ll be working with a large customer database and supporting the coordination of essential field work happening across New Zealand.

Your key responsibilities will include:

• Working from a large spreadsheet of approx customer records
• Sending scheduled customer communications (letters, emails, and text reminders)
• Responding to customer queries and providing helpful, professional support
• Creating jobs in the internal system and assigning them to technicians
• Updating the database as jobs progress and are completed
• Assisting with invoicing once work is finalised
• Ensuring accurate data entry and maintaining high attention to detail in all tasks

This is a busy, fast-paced role suited to someone who enjoys high-volume work and staying organised under pressure.

About You

To succeed in this role, you’ll bring:

• 1-3 years of administration experience
• Basic excel skills
• Excellent attention to detail
• Strong communication and customer service skills
• Experience in a similar coordination, customer support, or operations role (ideal)
• A resilient, proactive, and friendly approach
• Ability to travel to Wellington for one week in March (travel covered)

What’s in it for You?

• 6‑month temp opportunity within a national infrastructure programme
• Supportive, friendly, and collaborative team
• Albany-based role with immediate start
• Varied and meaningful work contributing to essential services