Content Designer

Senior Content Designer | Mostly remote (2 days per month on-site) | Manchester · London · Bristol · Edinburgh | Fixed term 12 months |

We’re recruiting on behalf of a major UK bank who are looking for an experienced Senior Content Designer to take ownership of content design in their business lending space – a fast-moving, high-complexity programme that directly shapes how businesses access finance.

The opportunity

This is a high-impact role where you’ll lead content design across mid-size to complex lending projects, bringing a clear vision for how language can make regulated financial products feel simple and human. You’ll operate as a genuine design partner – not someone brought in to tidy up copy at the end, but a senior voice shaping journeys, questioning structure, and influencing decisions from the start.

You’ll work fluidly alongside product designers, researchers, and stakeholders in a close-knit, creative team that takes the craft seriously. Day-to-day, that means pair writing, iterative reviews, and collaborative working – building patterns and consistency across a complex product landscape, grounded in data and user research.

What you’ll be doing

Leading content design for complex lending journeys from scoping through to delivery, with clear accountability for quality and outcomes

Acting as a design thinker – questioning flow, structure, and experience, not just refining words

Grounding every content decision in user research, data, and testing to make complex financial products clear and inclusive

Building and evolving content patterns, standards, and guidelines that drive consistency at scale

Communicating the value and rationale of content decisions to a wide range of stakeholders and senior audiences

Coaching and mentoring colleagues and contributing to a positive, collaborative team culture

What we’re looking for

Strong UX writing and content design craft – this is essential. Pure marketing or copywriting backgrounds without product design experience won’t be the right fit

Experience delivering content design in complex, regulated environments – financial services, government, law, or tech all welcome

Confident stakeholder manager – able to influence decisions, manage expectations, and present design rationale clearly

Comfortable in fast-moving, fluid environments – iterating quickly, working collaboratively, and adapting as things change around you

A portfolio that demonstrates clear, accessible, user-centred content solutions across complex journeys

Experience writing for business customers is a plus, but not essential

The package

SalaryUp to £65k national · up to £75k London

Contract12-month fixed term, potential to extend

Working pattern Remote-first, ~2 days/month on-site

Office hubs: Manchester, London, Bristol, Edinburgh or Birmingham

The location

This is a remote-first role. Once settled in, you’ll be expected on-site roughly 2 days per month at one of the team’s UK hubs – Manchester, London, Birmingham Bristol, or Edinburgh. If you want to come in more often, the option is always there

*Rates depend on experience and client requirements