IT Support Engineer
Ref: JO-2601-358773
- United Kingdom, London
- IT Support and Operations, Technology
- IT
- 50 - 249 Employees
- £26,000.00 - £28,000.00 per annum
- Environment: Hybrid
- Contract Type: Permanent
- Starts: 2026-03-02
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IT Support Engineer Required to join an IT company based in Hampshire this role is Paying between £26,000-£28,000 per annum.
Basingstoke – Onsite/Hybrid
We’re looking for an IT Support Engineer to join on a permanent basis providing BAU support across users, devices, and core systems.
The role
- Provide 1st/2nd line support via the service desk (remote and in person)
- Manage and resolve tickets within SLA, escalating where needed
- Build, configure, issue, and return IT equipment (laptops, PCs, printers, scanners)
- Update and maintain Active Directory and M365 accounts
- Support starter onboarding and leaver offboarding processes
- Monitor backups and asset management tools
- Liaise with 3rd parties for equipment repair and licensing
Skills needed
- Strong end-user support background, with experience in ticketing systems
- Good knowledge of Active Directory and Microsoft 365
- Confident troubleshooting PC hardware and peripherals
- Clear communicator at both technical and non-technical levels
- Able to prioritise and work calmly under pressure
*Rates depend on experience and client requirements
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