Marketplace and Key Account Manager (Americas)

Salt are working with a scaling health, wellness and beauty brand to hire a Marketplace Manager who will project manage the Americas regions. This is a very exciting position which will give you the opportunity to drive growth and expand into new territories and work alongside world-class vendors.

It is important that this person is a go-getter who is naturally commercially driven. English language is a must but speaking French and/or Spanish would be an advantage.

Key Responsibilities

Marketplace & Channel Leadership

• Take full ownership of marketplace performance across North and South America, driving revenue growth and profitability across multiple digital platforms.
• Manage day-to-day marketplace operations, ensuring strong commercial performance, optimal stock positioning, and category competitiveness.
• Oversee selected seller accounts directly while partnering with third-party operators to ensure consistent execution and margin control.
• Continuously optimise marketplace presence through improvements in content, merchandising, pricing, and promotional strategy.

Regional Strategy & Commercial Growth

• Develop and execute a comprehensive marketplace strategy across key regional platforms, aligning activity with broader commercial objectives.
• Identify new growth opportunities across established and emerging digital commerce channels.
• Build structured joint business plans with regional commercial stakeholders to unlock incremental revenue.
• Partner with distribution and export teams to share best practice, develop playbooks, and enhance marketplace execution consistency across territories.
• Support the expansion of digital capabilities with key distribution partners to strengthen long-term channel development.

Cross-Functional Collaboration

• Work closely with operations, product, marketing, and finance teams to ensure profitable and sustainable channel growth.
• Align traffic-driving activity with performance objectives, ensuring investment delivers measurable returns.
• Ensure regional alignment between brand strategy and commercial execution.

Performance Optimisation & Reporting

• Monitor and improve conversion performance, ensuring compliance with platform algorithms and evolving best practices.
• Implement structured test-and-learn initiatives to optimise commercial outcomes.
• Track and analyse key performance indicators, delivering clear forecasts and actionable insights.
• Build reporting frameworks that support data-driven decision-making and continuous improvement.
• Partner with finance teams to manage budgets, validate forecasts, and maximise return on investment.

Required Experience and Skills

• Strong experience managing digital marketplaces, particularly across North and South American regions.
• Demonstrated success delivering significant online revenue growth within marketplace ecosystems.
• In-depth understanding of marketplace dynamics, operational models, and commercial levers.
• Experience navigating regional market nuances and consumer behaviours across the Americas.
• Hands-on familiarity with seller platforms and marketplace management tools.
• Strong analytical capability, with experience using digital analytics dashboards and performance reporting tools.
• Working knowledge of SEO, paid search, and performance marketing principles within ecommerce environments.
• Experience with inventory planning systems and CRM platforms is advantageous.
• Advanced spreadsheet skills (Excel or Google Sheets) with the ability to interpret large datasets.
• Confident operating in international, multi-stakeholder environments and presenting to senior leadership.
• High attention to detail, strong numerical skills, and a structured approach to problem-solving.
• Fluency in English required; additional language capability (particularly Spanish) is advantageous.
• Interest or experience in consumer lifestyle categories is beneficial but not essential.

*Rates depend on experience and client requirements