Operations Executive

🌍 Operations Executive

Based in South Africa (Remote)

The Role in a Nutshell

If you love structure, systems, and making things run like clockwork, this role is for you. We’re looking for an organised, tech-savvy Operations Executive who thrives on bringing order to chaos, the kind of person who gets genuine satisfaction from a perfect spreadsheet, a tidy CRM, or a beautifully streamlined process.

You’ll sit at the heart of the operation, supporting multiple teams and joint venture partners to stay connected, compliant, and efficient. Think of yourself as the behind-the-scenes engine that keeps everything moving forward smoothly.

🚀 What You’ll Do

1. Systems & Data Management

• Keep our CRM (HubSpot) running like a dream – from optimising workflows and automation rules to tidying up data and reports.
• Manage user access, permissions, and data quality checks.
• Spot and fix errors before anyone else even notices them.
• Test new system upgrades and integrations – then document your findings like a pro.
• Maintain data dictionaries and field maps so everything makes sense to everyone.

2. Process & Governance Support

• Keep leadership and project actions on track (and gently remind people when they’re not 😉).
• Manage document version control, templates, and SOPs – so we always know which is the latest version.
• Support licence and supplier management – including renewals, logs, and compliance training.
• Help prepare for audits and internal reviews (you’ll make sure everything’s buttoned up).

3. Partner Coordination & Communication

• Keep contact lists, comms, and community updates organised and current.
• Support internal events and initiatives that connect our teams and partners.
• Offer light-touch support on systems, training, and reporting setups for joint ventures.
• Help standardise templates and documentation across all teams.

4. Reporting & Admin

• Pull together clear, insightful reports and dashboards for leadership – the kind that make data actually useful.
• Manage our central SharePoint and filing systems.
• Coordinate day-to-day admin like holiday trackers, supplier lists, and staff directories.

5. Continuous Improvement

• Spot inefficiencies and think, “We can automate that!” – then help make it happen.
• Create easy-to-follow guides and onboarding packs.
• Support documentation and process mapping projects to make scaling smoother and smarter.

🧩 What You Bring

• Experience with HubSpot, Salesforce, Zoho, or similar CRMs.
• Solid Excel and reporting skills – you know your way around a pivot table.
• A background in operations, admin, or process support across multiple teams.
• Comfortable with tools like Jira, Asana, or Monday.com.
• Excellent written and verbal communication – you can summarise a meeting and write a killer SOP.
• A calm, methodical approach and a love for well-run systems.

🌟 Bonus Points If You Have

• Worked with UK or EU-based teams before.
• Some experience in financial services or compliance.
• A curiosity for AI tools like ChatGPT, Zapier, or Make – and a knack for finding clever ways to automate the boring stuff.

💡 Who You Are

Trait	Why It Matters
Conscientious & Process-Minded	You love a good system and can spot inconsistencies from a mile away.
Organised & Detail-Driven	You’re the one everyone trusts to know where things are and what’s next.
Tech-Curious (but Patient)	You enjoy learning new tools and troubleshooting without tearing your hair out.
Collaborative & Self-Sufficient	You’re great at communicating, but also happy to get things done solo.
Low-Ego & Support-Oriented	You take pride in enabling others to shine.

✨ In short:

You’re the glue that holds everything together – calm under pressure, meticulous with details, and motivated by making systems (and people) work better.

Salt is acting as an Employment Agency in relation to this vacancy.