Privacy Support Specialist (Korean)

SALT is looking to hire a Support Specialist (Korean speaking) in Singapore for a global technology client for12 months renewable contract. This is a critical role with Korean privacy regulations by providing accessible, human support inquiry channels for users.

What you’ll do:

• Receive and respond to inbound telephone calls from users in South Korea regarding privacy related matters.
• Manage incoming emails and physical mails.
• Accurately capture user inquiry details including contact information, nature of compliant and relevant account identifiers.
• Access and categorize incoming inquires based on established criteria (privacy request, account issues, data subject rights)
• Route non-privacy related inquiries to appropriate teams (Integrity, Support, Legal) via established escalation pathways.

What you’ll need:

• 1-3 years of experience in customer support, privacy operations, compliance or related administrative roles
• Due to the nature of the business, proficiency in Korean is preferred.
• Ability to handle sensitive information with discretion and confidentiality.
• Experience in privacy, data protection or regulatory compliance roles.
• Approximately 150-200 telephone inquiries per month

CEI No: R1659595 / EA No: 07C3147

Salt is acting as an Employment Business in relation to this vacancy.