Sales Administrator

Sales Administrator

Location: Southern Suburbs, Cape Town

About the Role

Our client is seeking a highly organised and detail-oriented Sales Administrator to support a busy technical sales team. This role is ideal for someone with strong sales administration experience in a B2B or technical environment who enjoys working with quotations, customer orders, reporting, and sales support functions.

The successful candidate will play a key role in ensuring the smooth running of the sales process, from enquiry management and quotation preparation through to order administration and customer communication.

Key Responsibilities

• Prepare and manage customer quotations, proposals, and RFQs.
• Process sales orders accurately and efficiently.
• Liaise with customers regarding enquiries, quotations, orders, and delivery updates.
• Maintain accurate customer and sales records on CRM and ERP systems.
• Provide administrative support to the sales and account management teams.
• Compile sales reports, forecasts, and performance tracking information.
• Assist with pricing updates, product information, and sales documentation.
• Coordinate with internal departments to ensure customer requirements are met.
• Maintain filing systems and ensure all sales documentation is up to date.
• Support customer relationship management activities and follow-up processes.
• Conduct basic sales data analysis and reporting to assist management decision-making.

Minimum Requirements

• Grade 12 (Matric).
• Relevant qualification in Business Administration, Sales Administration, or a related field.
• Minimum 3 years’ experience in a Sales Administrator role.
• Experience within a technical, engineering, manufacturing, industrial, or B2B sales environment.
• Strong experience with quotation preparation and RFQ management.
• Working knowledge of CRM and ERP systems.
• Advanced Microsoft Office skills, particularly Excel.
• Strong attention to detail and organisational abilities.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Ability to work under pressure and manage multiple priorities.

Essential Requirements

• Valid South African driver’s licence.
• Own reliable vehicle.
• Based in or able to travel daily to the Southern Suburbs, Cape Town.

Preferred Experience

• Experience supporting technical sales representatives or account managers.
• Exposure to inventory, procurement, or supply chain-related processes.
• Experience compiling sales performance reports and analysing sales data.

Personal Attributes

• Highly organised and proactive.
• Strong customer service orientation.
• Professional and trustworthy.
• Deadline-driven with excellent time management skills.
• Able to work independently and as part of a team.