Account Manager

Account Management & Customer Success Jobs

Role: Key Account Manager

Location: London (Hybrid, 1-2 days in-office)

Salary: Up to £50,000 base + Bonus

The Role in Brief:

An exciting opportunity to join a rapidly growing global travel experience platform at a pivotal time of expansion. We’re seeking a talented Key Account Manager to manage a major international client relationship and drive day-to-day operations, strategy, and growth across high-value accounts. This is a dynamic, hands-on role with real career progression opportunities.

Role:

  • Manage the relationship with a high-profile global client, serving as the primary point of contact
  • Oversee day-to-day client account operations including SLA reporting, invoicing, usage tracking, and issue resolution
  • Coordinate internal teams across departments to deliver exceptional service
  • Attend regular client meetings, QBRs, and strategy sessions
  • Support the development of creative and strategic solutions to grow account value
  • Monitor account metrics, track trends, and deliver actionable insights
  • Ensure project deadlines and budgets are met
  • Contribute to business development efforts and ongoing process improvements

About you:

  • Strong relationship builders with excellent communication skills
  • Highly organised, analytical, and Excel-savvy with an eye for data trends
  • Comfortable working in a fast-paced environment and managing multiple projects
  • Curious, proactive, and able to take ownership with minimal structure
  • Background in travel, loyalty, or client services preferred (not essential)
  • Confident with PowerPoint and presenting ideas effectively
  • Able to translate technical concepts for non-technical stakeholders
  • Team players who thrive when wearing multiple hats

3 stage Interview Process.

*Rates depend on experience and client requirements

Job Information

Job Reference: JO-2504-351616
Salary:
Salary per: annum
Job Duration:
Job Start Date: 23/05/2025
Job Industries: Account Management & Customer Success Jobs
Job Locations: Greater London
Job Types: Permanent

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Account Manager

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