Solutions Consultant

A high-growth global SaaS company is looking for a client-facing Solutions Consultant to join their expanding JAPAC team in Sydney.

This role sits at the intersection of sales, technology, and customer engagement, helping clients understand how a leading customer engagement and marketing automation platform can solve real business problems. You’ll act as the technical expert in the sales process, translating client needs into practical platform solutions.

Working closely with Sales, Customer Success, Professional Services, and global technical teams, you’ll support prospects and customers throughout the full lifecycle – from discovery and demos through to technical scoping and onboarding.

What you’ll be doing 💡

• Partner with Sales and Customer Success teams to support opportunities across the full sales lifecycle
• Translate client marketing and engagement requirements into technical platform solutions
• Deliver platform demonstrations and technical presentations to prospects and customers
• Analyse and document technical and business requirements
• Scope custom integrations using APIs to move customer data between platforms
• Contribute to RFI/RFP responses during the pre-sales process
• Support technical onboarding briefings for new customers
• Work cross-functionally with global teams including engineering, product and delivery
• Provide feedback to product teams to help shape future platform capabilities

What they’re looking for 🔎

• Experience in a Solutions Consultant, Solutions Engineer or Solutions Architect role
• Strong client-facing communication and presentation skills
• Exposure to web technologies such as HTML, CSS, JavaScript or REST APIs
• Ability to translate business requirements into technical solutions
• Experience gathering and documenting technical requirements
• Familiarity with CRM, ecommerce or marketing technology platforms is beneficial
• (Salesforce, Shopify, Dynamics, Adobe Commerce etc.)
• Strong problem solving and analytical thinking

Why this role stands out 🌏

• Join a rapidly growing global SaaS business
• Work with enterprise and high-growth digital brands
• Exposure to modern marketing technology, APIs and integrations
• Highly collaborative international team across APAC, US and Europe
• Strong opportunity to grow within solutions, architecture or product

If you’re a technically minded solution consultant who enjoys working with customers and solving complex problems, this is an excellent opportunity to join a fast-moving SaaS company scaling across APAC.

📩 Apply or reach out directly for more information call Piers on 0422944722

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