Trainer / Learning Facilitator

What sets this role apart:

• Leading training for a major regulatory transformation
• Translating complex system/process updates into practical learning
• Adapting content when technical builds are incomplete
• Facilitating confident learner performance across varied audiences
• Shaping materials that meet compliance and go‑live readiness

About the Role:

This opportunity allows you to step into a critical regulatory transformation and deliver learning that helps teams navigate essential system and process changes. You bring clarity to complex updates, design solutions that work in fast-changing environments, and empower operational teams to perform with confidence. Your expertise directly supports organisational readiness ahead of a significant regulatory deadline.

What you’ll be doing:

• Designing and delivering practical learning that supports regulatory and operational change
• Creating clear, role‑based materials including SOPs, guides, slide decks, video content, digital modules
• Facilitating sessions for internal teams and enabling train‑the‑trainer for external partners
• Observing performance and providing targeted support to embed new behaviours
• Adjusting content quickly as system details evolve, ensuring relevance and usability
• Supporting go‑live readiness and producing assets that transition smoothly into BAU
• Measuring training effectiveness through assessments, feedback, and performance indicators
• Managing session planning, logistics, records, and reporting requirements

About You:

You’re an experienced learning professional who brings clarity to complex information and enjoys empowering people through well‑designed learning experiences. You’re confident facilitating across different formats, comfortable working at pace, and skilled at creating practical materials that help people adopt change with confidence.

What you’ll need to bring:

• Proven experience delivering training for system and process changes in complex or regulated settings
• Demonstrated capability designing and facilitating end‑to‑end learning solutions
• Experience developing clear, role‑based materials including SOPs, task guides, job aids
• Confidence delivering learning when systems aren’t fully built, using scenarios, simulations, or mock‑ups
• Strong facilitation skills across classroom, virtual, and on‑the‑job environments
• Ability to operate effectively within a project structure, collaborating with BAs, SMEs, and change managers
• Experience evaluating learning through assessments, feedback, and performance indicators

About the Company:

We’re supporting an organisation that plays a vital role in delivering essential services to communities across New Zealand. Operating at enterprise scale, they are known for their commitment to innovation, safety, and service excellence. Their people enjoy working on meaningful initiatives that impact everyday New Zealanders, with a collaborative culture and a strong focus on delivering high‑quality outcomes.

How to Apply

To apply in the strictest confidence, please click Apply Below. If you’d prefer to have a confidential conversation first, feel free to contact Michelle Bullock, Managing Consultant on 022 4933 577. All applications will be handled with discretion.

NOTE to overseas enquiries and non-NZ residents:
Whereas we welcome international enquiries, only applicants legally entitled to work in New Zealand and able to attend interviews here will be considered.

For other opportunities, visit: https://welovesalt.com/nz/jobs/job-industry/hr-business-operations

We’re proud to have been finalists for 2023 RCSA Awards in the Excellence in Client Service and Excellence in Candidate Care categories, and finalist for a 2023 SEEK Annual Recruitment Award in the Large Recruitment Agency of the Year category. At Salt, our mission is Creating Futures by putting our clients, candidates, partners, and team members at the heart of everything we do. We extend our sincere appreciation to everyone who has contributed to our continued success.