Group Account Director

Our client is a growing specialist media agency that partners with leading universities across Australia and globally. Following continued growth, they are seeking a Group Account Director (based in NSW) to lead a portfolio of 7-8 strategic client partnerships with a combined annual media spend of circa $13M.

Working closely with senior stakeholders, you’ll be responsible for building long-term client relationships, driving account growth, leading a team of Account Managers and helping shape marketing and media strategies that deliver meaningful commercial outcomes for clients.

The Opportunity

You’ll be responsible for:

• Leading strategic relationships across a portfolio of major client accounts
• Driving client retention, growth and long-term partnership development
• Leading quarterly and annual business reviews
• Identifying opportunities to expand services, increase investment and improve performance
• Managing and mentoring a team of Account Management professionals
• Working closely with Paid Media specialists to deliver integrated campaign strategies
• Navigating complex stakeholder environments and proactively addressing challenges before they arise
• Supporting tender submissions, new business pitches and agency growth initiatives

About You

We’re looking for a commercially minded client leader who thrives on building trusted relationships and delivering long-term value.

You will likely bring:

• Experience within a media, digital, performance marketing or agency environment
• A background in client services, account management, strategic partnerships or client leadership
• Demonstrated success managing large, complex client relationships
• Experience growing accounts and developing relationships into commercial outcomes
• Strong stakeholder management skills across multiple levels of an organisation
• Previous people leadership experience, including coaching and mentoring team members
• A strong understanding of paid media, performance marketing and digital acquisition channels
• The ability to confidently discuss campaign strategy, audience planning and marketing performance with senior stakeholders
• Experience contributing to pitches, tenders or new business opportunities

Why Join?

• Lead a portfolio with approximately $13M in annual media investment
• Join a business that has delivered significant year-on-year growth
• Work with some of Australia’s leading universities and education institutions
• Take ownership of strategic partnerships and commercial growth opportunities
• Lead and develop a high-performing client services team
• Access genuine career progression opportunities within a growing global organisation
• Quarterly incentive structure tied to portfolio performance
• Strong team culture with an emphasis on collaboration and in-person engagement
• Additional well being benefits, including contributions towards health and wellness activities

If you’re an experienced client leader looking to combine strategic partnership management, commercial growth and team leadership within a high-performing agency environment, we’d love to hear from you.

For a confidential discussion, contact Michael Hammond on 0437 671 187

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