IT Project Coordinator – Windows 11 Refresh

IT Project Support Coordinator

Sector: Local Government
Project: Windows 11 Desktop Refresh
Rate: £350 per day
IR35: Inside IR35
Contract: 3 months
Start: Immediate
Working pattern: Hybrid, 2 days per week onsite

Role Overview

A Local Government organisation is seeking a hands on IT Project Support Coordinator to support the delivery of a Windows 11 desktop refresh programme.

This is an operational coordination role, not a technical engineering position. The focus is on scheduling, deployment logistics, data accuracy, user engagement and issue tracking across a multi site rollout.

You will own the day to day operational workload, ensuring the deployment runs smoothly and allowing senior leadership to focus on governance, risk and decision making.

Key Responsibilities

Coordinate deployment schedules across users and locations
Maintain accurate trackers, inventories, logs and deployment data
Manage user communications around bookings, device swaps and changes
Support rollout logistics including hardware readiness and validation
Track issues, actions and dependencies and escalate where required
Work with engineers, service desk, suppliers and business users
Support progress reporting and deployment updates

Essential Skills and Experience

Strong project support or coordination experience on IT projects
Proven experience supporting desktop refreshes, OS migrations or device rollouts
Excellent organisational and administrative skills
Confident using spreadsheets, trackers and deployment data
Strong user facing communication skills
Able to manage workload independently with high attention to detail

Desirable Skills

Familiarity with Windows 10 or Windows 11 environments
Exposure to desktop hardware and peripherals
Experience using service desk tools such as ServiceNow
Experience producing user communications or deployment guidance
Experience working in Local Government or multi site organisations

Personal Attributes

Highly organised and methodical
Comfortable in fast paced rollout environments
Strong stakeholder awareness
Calm under pressure during deployment phases
Reliable, proactive and delivery focused

*Rates depend on experience and client requirements