Operations Manager

Operations Manager

Lead operational delivery for some of New Zealand’s most creative experiential projects.

My client has spent over 30 years crafting experiential spaces that make brands stand out – from large‑scale exhibitions and events, to bespoke retail fit‑outs, point‑of‑sale displays, product showcases, and signage. Based in Auckland, they bring purposeful design and seamless execution together to create impactful environments for clients nationwide.

They are now looking for an experienced Operations Manager to lead our operational team and ensure flawless delivery across a diverse range of projects.

About the Role

As Operations Manager, you’ll be the central driver of project delivery – planning, coordinating, and overseeing installation teams across exhibitions, events, retail environments, and custom display builds.

You’ll balance creativity with operational discipline, ensuring projects are delivered safely, on time, within budget, and to a high quality standard.

This role suits someone who thrives in a fast‑paced, hands‑on environment and enjoys working closely with designers, production specialists, suppliers, and clients.

Key Responsibilities

Operational Leadership

• Lead day‑to‑day operations across multiple projects and installation teams
• Build strong relationships with suppliers, contractors, and venues
• Maintain high levels of communication, teamwork, and client engagement

Project Delivery & Logistics

• Oversee planning, scheduling, resource allocation, and on‑site logistics
• Ensure seamless installation, build‑up, and pack‑down for events and retail projects
• Manage nationwide coordination, freight, security, and site requirements

Financial & Commercial Accountability

• Monitor quoted vs actual costs
• Negotiate with suppliers and implement cost‑saving initiatives
• Track project profitability and identify operational efficiencies

Health, Safety & Quality

• Ensure compliance with H&S regulations and industry standards
• Prepare risk assessments and documentation for all operational activities
• Maintain quality control across all installations and deliverables

What You’ll Bring

• 5+ years’ experience in operations, ideally within related industries.
• Strong leadership and people management skills
• Proven ability to manage complex logistics and fast‑moving project environments
• Proficiency with project management tools and operational workflows
• Excellent communication, problem‑solving, and relationship‑building capability
• A calm and resilient approach under pressure

Relevant qualifications in business, event management, or a similar field are beneficial but not essential if you bring the right experience.

If this role is of interest, please contact Liam on 022 400 4144 or Apply now

We’re proud to have been finalists for 2023 RCSA Awards in the Excellence in Client Service and Excellence in Candidate Care categories, and finalist for a 2023 SEEK Annual Recruitment Award in the Large Recruitment Agency of the Year category. At Salt, our mission is Creating Futures by putting our clients, candidates, partners, and team members at the heart of everything we do. We extend our sincere appreciation to everyone who has contributed to our continued success.