Senior Billing Specialist

Senior Client Services Consultant

My client is a large national organisation with customers the length and breadth of New Zealand,

As part of growth strategy and continuing their focus on customer service delivery they are looking for an energetic, dynamic Senior Customer Service specialist to support the customer billing function through working with team members, acting as an escalation point with clients, mentoring and coaching individuals whilst being a passionate problem solver.

The core duties within the role include:

· Leading by example

· Ability to take ownership

· Multitasking

· Supporting the Billing manager to deliver exceptional service

· Service delivery

To be successful in this role you will have the following experience:

· Exceptional communication skills (internal and external)

· Understanding of operational environments

· Stakeholder Management experience

· Ideally an understanding of finance operations (AP/AR)

· Customer engagement

· Problem solving

You will be an individual that lovers to take ownership, gains satisfaction from the knowledge your customers have had exceptional experience. You will enjoy building your knowledge and sharing it. You can juggle multiple balls at the same time and deliver on your promises.

This is a great role with a company that can offer unparalleled opportunities for career growth due to their scale and scope. A team that has a positive energy and works well together.

If this role is of interest, please contact Liam on 022 400 4144 or apply now.

We’re proud to have been finalists for 2023 RCSA Awards in the Excellence in Client Service and Excellence in Candidate Care categories, and finalist for a 2023 SEEK Annual Recruitment Award in the Large Recruitment Agency of the Year category. At Salt, our mission is Creating Futures by putting our clients, candidates, partners, and team members at the heart of everything we do. We extend our sincere appreciation to everyone who has contributed to our continued success.