Community Coordinator

Location: Manchester City Centre | Hybrid (with UK travel for events)

Job Type: Full-time | Permanent

The Opportunity

A fast-growing Manchester-based SaaS business is looking for a Community Coordinator to help build and develop an expanding professional community within the governance, risk and compliance (GRC) sector.

The business provides a modern technology platform that helps organisations manage risk, compliance and governance more effectively. Working with recognised brands across financial services, retail, technology, energy and professional services, the company is continuing to grow its presence in the market.

Alongside its technology platform, the business is developing a professional network that brings together industry experts to share knowledge, exchange ideas and build meaningful connections.

With an established membership of over 500 professionals, the ambition is to grow this into a leading community for risk and compliance professionals across the UK and beyond.

This is where you come in.

The Role

This is a varied, hands-on opportunity for someone with an interest in content, social media, events and community building.

You’ll take ownership of the day-to-day running and development of the community, looking after memberships, coordinating content, driving engagement and helping deliver a programme of online and in-person events.

One day you could be writing a newsletter and managing social content; the next, coordinating an industry webinar, briefing speakers or organising an in-person networking event.

You’ll work closely with teams across marketing, sales, product and customer success, giving you exposure to the wider business and the opportunity to shape how the community develops.

Key Responsibilities

• Manage day-to-day community membership, welcoming new members and responding to queries.
• Coordinate content calendars, newsletters, social posts and community discussions.
• Develop and deliver campaigns to attract new members and increase engagement.
• Manage the community platform, ensuring content remains relevant, active and up to date.
• Support the delivery of webinars, industry panels, networking events and customer events.
• Coordinate event logistics, including venues, speakers, invitations, materials and post-event follow-up.
• Track membership growth, content engagement and event performance, using insights to improve future activity.
• Collaborate with internal teams to connect community activity with wider business and customer objectives.
• Bring fresh ideas for growing the community and take ownership of putting them into action.

About You

You could be a recent graduate or have 1-2 years’ experience in social media, content, marketing, events or community management.

What matters most is your attitude, communication skills and ability to take ownership.

You’ll ideally bring:

• Strong written communication skills, with the ability to create engaging social posts, newsletters and professional communications.
• Confidence adapting your tone of voice across different audiences and platforms.
• A genuine interest in bringing people together and building professional relationships.
• Experience organising events, managing social channels, creating content or growing an online community.
• Excellent organisation and attention to detail, particularly when managing multiple projects and deadlines.
• Confidence engaging with senior professionals, hosting conversations and representing a business at events.
• A proactive mindset, with plenty of ideas and the drive to see them through.
• An interest in learning, developing and building something from the ground up.

Experience with community platforms, social scheduling tools and email marketing software would be advantageous, but isn’t essential.

You don’t need previous experience in risk or compliance. The business will provide the opportunity to learn the sector and develop your knowledge.

Why Join?

• Ownership from day one: Play a central role in developing an established professional community.
• Room to grow: An opportunity to develop your responsibilities as the community expands.
• Business exposure: Work across marketing, sales, product and customer success.
• Networking: Build relationships with senior professionals from recognised UK

*Rates depend on experience and client requirements