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Job Title: Customer Success Manager
Location: Germany (Hybrid/Remote)
Salary Package: €80,000 – €120,000 per annum + Uncapped OTE & Benefits
The Company:
· Leading provider of TaaS and consultancy services for software development.
· Provide top tier engineering expertise across the complete technology stack.
· Multi-award winning being recognised for being in the Top 100 Tech Track.
· Well established global presence with offices in UK, US and Europe.
· Experiencing incredible growth with record breaking 12 months and +128% in Q1.
The Role:
· Customer Success Manager – remotely based anywhere in Germany.
· Managing relationships with 4 strategic accounts with multi-million annual spend.
· Overseeing the planning and delivery of services in line with SLA’s and QBR’s.
· Responsible for commercial renewals, retention, and account growth.
· Reporting to the Head of Customer Success and collaborating cross functionally.
The Person:
· 5 years of proven customer management experience within the technology sector.
· Demonstrable track record growing enterprise accounts through up/cross selling.
· Strong technical background, project management skills and technology delivery.
· Detailed knowledge of the Automotive industry having worked with big brands.
· MUST SPEAK native/fluent German and English.
The Process:
- 45 min video call with Head of Customer Success
- 60 min video call with CRO and team members.
Job Reference: JO-2307-336357
Job Information
Job Reference: JO-2307-336357
Salary: Bonus & Benefits
Salary per: annum
Job Duration:
Job Start Date: 25/09/2023
Job Industries: Account Management & Customer Success Jobs
Job Locations: Europe
Job Types: Permanent
Job Skills: Customer Success
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