Partner Sucsess Manager

My Client is seeking a qualified Partners Success Manager to join the team. In this capacity, you will closely collaborate with business partners and their clients, both existing and potential, to ensure that the platform delivers optimal solutions for their unique business needs and challenges. Your contributions will significantly impact the success of the Partnership’s Customer Excellence team.

Key Responsibilities-

Requirements-

• A minimum of 3 years of hands-on experience in SaaS Customer Success Management, with a proven track record of working closely with clients.
• Proficiency in navigating business organisations, managing cross-functional stakeholders, and effectively negotiating solutions.
• Strong collaboration skills, facilitating effective communication with developers, engineers, and product managers to meet customer requirements.
• Exceptional customer-facing and presentation skills, establishing credibility with executives.
• Demonstrated expertise in technical project management, enabling multiple cross-functional teams to successfully execute plans.
• Strong organisational and time-management skills for efficient task handling.
• Analytic skills and a genuine passion for technology.

This role is based in London and offers a hybrid working model, with 3 days per week in the office. We look forward to welcoming an experienced Partners Success Manager to the team, someone dedicated to driving partnership success and delivering exceptional value to customers.