Customer Service/Inside Sales Representative

Join a global engineering business that puts people and customers at the centre of everything it does. This is a great opportunity to be part of a supportive, high-performing sales team where your contribution truly makes a difference.

About the role

As a key member of the internal sales team, you’ll be the first point of contact for customers, providing excellent service while identifying and converting sales opportunities. You’ll work closely with field sales to support customer needs and help drive business growth.

We’re open to taking people with good customer services or sales experience in a technical field, such as Engineering or Automotive.

What you’ll be doing

• Managing day-to-day customer enquiries and building strong relationships
• Preparing quotes and following up to convert opportunities into sales
• Handling inbound calls and delivering outstanding customer service
• Proactively reaching out to customers to generate new opportunities
• Supporting the field sales team with leads, data, and customer insights
• Resolving customer issues and ensuring a positive experience
• Coordinating orders and liaising with internal teams to meet customer requirements
• Contributing to team sales targets and ongoing improvement initiatives

What we’re looking for

• Experience in customer service or internal sales
• Strong communication and relationship-building skills
• A commercial mindset with confidence in negotiating and closing sales
• Highly organised with the ability to manage multiple priorities
• A proactive attitude and willingness to learn
• Good general IT skills (e.g. Excel, Word, CRM systems)

Nice to have

• Experience in manufacturing, engineering, or industrial products
• Ability to understand technical information or drawings

Why join

• Supportive team culture focused on collaboration and growth
• Global business with strong reputation and stability
• Ongoing training and development opportunities
• A role where you can make an impact and build your career

If you enjoy working with customers, solving problems, and being part of a driven team, this could be a great next step for you. Call Lilly on 022 060 6325

We’re proud to have been finalists for 2023 RCSA Awards in the Excellence in Client Service and Excellence in Candidate Care categories, and finalist for a 2023 SEEK Annual Recruitment Award in the Large Recruitment Agency of the Year category. At Salt, our mission is Creating Futures by putting our clients, candidates, partners, and team members at the heart of everything we do. We extend our sincere appreciation to everyone who has contributed to our continued success.